Did you know that 90% of consumers read online reviews before visiting a business while 88% trust online reviews as much as personal recommendations? (...)
Imagine your practice is in the middle of a crazy Monday afternoon and short one front-desk person, your EHR system crashed 20 minutes ago, and the do (...)
Eye care practice owners might occasionally wonder what can be done to improve the patient experience. The answer is actually straightforward: start w (...)
For an eye care practice owner or any medical or professional practice owner for that matter, it's an incredible feeling receiving a notification that (...)
Quality feedback is invaluable in fine tuning the patient experience. But how to make sure your patients are heard and the feedback you receive is pro (...)