Are You Asking the Top 5 Patient Satisfaction Survey Questions?
Patient Engagement Practice Growth
Your patient satisfaction survey should cover every aspect of the patient’s appointment, which starts as soon as they complete the booking. You& (...)
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Your patient satisfaction survey should cover every aspect of the patient’s appointment, which starts as soon as they complete the booking. You& (...)
Brainstorming has plenty of benefits; it’s obviously an excellent way to produce new ideas, but it also helps team members feel more appreciated (...)
Imagine your practice is in the middle of a crazy Monday afternoon and short one front-desk person, your EHR system crashed 20 minutes ago, and the do (...)
In this day and age, the staff numbers for an optometric practice will vary greatly. If a practice does mostly routine exams, but has a booming optica (...)
It’s undeniable - times have changed. In the era of self-isolation and physical distancing, you may be struggling to figure out how to structure (...)
While COVID-19 is still terrorizing our nation, and the world, the CDC guidelines and state guidelines are changing. Postponement of routine eyecare i (...)
As many businesses are starting to reopen after being shut down for most of the spring due to the pandemic, many owners and managers are wondering how (...)
Despite following best-practices and adhering to public health guidelines, it’s possible that an employee at your practice may contract the nove (...)
Refractions are such a large part of our industry and seem to be undervalued and misunderstood in many scenarios. As many refractions that providers p (...)
Leadership, especially in healthcare, is not for the faint of heart. It requires a multitude of different skills and attributes, many of which are not (...)