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Do You Have a Peeved Patient Plan?

Practice Management Practice Growth

Imagine your practice is in the middle of a crazy Monday afternoon and short one front-desk person, your EHR system crashed 20 minutes ago, and the do (...)

5 Be’s of Employee Engagement

Practice Management Gerard Johnson, M.S.

What does employee engagement mean to you? Is it having “satisfied” employees who clock in on time every day and work 9 to 5 every day wit (...)

Private Equity in Eyecare: Two Sides of the Coin

Practice Models Kate Gettinger, OD

Now, more than ever, it may be critical for you to analyze the performance of your practice and evaluate how it compares to the rest of the industry. (...)

We've Tried That Before: Introducing Change to Staff

Practice Management Ian Davies, OD

So, 2020 wasn’t quite the year of vision that you had hoped for, but at least you have had plenty of time to catch up on reading. That pile of j (...)

The Silver Lining: Contact Lens Opportunities During COVID

Practice Management Kate Gettinger, OD

Let’s face it: COVID-19 hasn’t directly helped many optometry businesses. Mandatory shutdowns meant numerous lost days of business, while (...)

Getting to Know Your Corporate Optometry Employment Contract

Law & Malpractice Practice Growth

Many job applicants and new employees are so excited to have a job that they fail to appreciate that they must review their employment contract before (...)

How to Supercharge Profits on Lenses

Practice Management Kayla Groves

Eyewear sales account for over 60% of an optometric practice’s gross revenue. With those statistics in mind, the doctor must pay careful attenti (...)

Interdisciplinary Eye Care: Increase Patient Satisfaction and Boost Revenue

Practice Management Keli O'Connor, COMT, ABOC

Eyes are unimaginably complex. Within one small organ, numerous fine layers are performing various functions in harmony with one another to form the i (...)

Getting Rid of an Associate OD: What to Look For

Practice Management Chris Lopez, O.D.

Bringing on an Associate Optometrist can be one of the more exciting aspects a private practice owner can experience during business growth. However, (...)

The Best Ways to Get Patients to Fill Out Online Surveys

Patient Engagement Practice Growth

The satisfaction survey is a valuable tool that’s often underemphasized, especially in a practice setting where there’s plenty of other pr (...)