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Are You Asking the Top 5 Patient Satisfaction Survey Questions?

Patient Engagement Practice Growth

Your patient satisfaction survey should cover every aspect of the patient’s appointment, which starts as soon as they complete the booking. You& (...)

Ways To Cut Down Your Last Minute Cancellations

Practice Management Practice Growth

Last-minute cancellations can be quite damaging for your practice. A last-minute cancellation can mean revenue loss and a longer than necessary wait f (...)

How to Supercharge Profits on Lenses

Practice Management Kayla Groves

Eyewear sales account for over 60% of an optometric practice’s gross revenue. With those statistics in mind, the doctor must pay careful attenti (...)

COVID-19: Optical Purchasing in 2020

Practice Management Kayla Groves

COVID-19 has caused a significant impact on our business, and it will continue to affect how we move forward. As companies slowly begin to re-open, we (...)

Colorful Eyewear is Scorching Hot This Summer!

Practice Management Practice Growth

Colorful eyewear is trending. As the world collectively steps out of lockdown and isolation into the sunshine, we are ready to add some much-needed fu (...)

Back-to-School Season is Almost Here: Sales & Marketing in Troubled Times

Practice Management Practice Growth

Back-to-school season is almost here, that time of year when eye care practices would be busy conducting children's eye exams and running promotions o (...)

Understanding MIPS: How to Achieve a High Score in Your Ophthalmology Practice

Compensation Austin Stone

When you hear MIPS, do you get a slight twinge in your stomach? I know I do; it can be a daunting task to monitor performance for an entire year that (...)

8 Ways to Bring Joy to Your Practice

Practice Management Gerard Johnson, M.S.

Definition of joy: to experience great pleasure or delight Take a second to read the definition of Joy. Would you describe your workday as a great pl (...)

When Poor Employee Job Performance is Linked to Depression

Human Resources Kate Gettinger, OD

As an employer, we always want our employees to be productive and efficient. An employee’s job performance can be tied to a lot of factors, incl (...)

Holiday Play to Reduce Stress and Improve Workplace Communication

Practice Management Gerard Johnson, M.S.

The holiday season can be the most stressful time of the year for many people. Then 2020 arrived; stressors multiplied tenfold. If we add up all the s (...)